Connected Distribution

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 T: + 44 (0) 1242 511133

General

Privacy Policy 2022

PRIVACY
 
This Privacy Policy describes how connecteddistribution.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
 
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
 
Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
 
Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including debit/credit card numbers, PayPal details, email address, and phone number.
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our shipping agents.
 
Customer support information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including debit/credit card numbers, PayPal details, email address, and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose shared with our shipping agents.
 
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
We use VirtueMart to power our online store. You can read more about how VirtueMart usesyour Personal Information here: http://virtuemart.net/privacy-policy
We may share your Personal Information to comply with applicable laws and regulations, to respond to a summons, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
 
Behavioural Advertising
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
We use Facebook Pixel to help us understand how our customers use the Site.
You can read more about how Facebook uses your Personal Information here: https://www.facebook.com/policy.php
You can opt out of targeted advertising by:
 
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
 
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
For our legitimate interests, which do not override your fundamental rights and freedoms.
 
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
 
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
 
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
 
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
 
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
 
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail using the details provided below:
 
Connected Distribution Ltd.
Unit 5,
Eastside Industrial Estate,
Mead Road,
Cheltenham,
GL53 7DT,
United Kingdom
 
Last updated: 8th March 2022
 
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here https://ico.org.uk/make-a-complaint/

Training

Connected Distribution Logo with Strapline Cropped 2017


Training Courses 2017

Atlantic

The Essentials of Home Cinema with Atlantic Technology

Object Based Audio with Atlantic Technology


logo Cabasse black 250 x 100

Cabasse Experience - Brand Overview: Benefits, Deployment & Acoustic Excellence

Cabasse Stream Range - High Resolution Network Audio


 

 

 

 

 

 

 

 

 

Connected Distribution is a Cheltenham based trade distributor of hi-fi and custom installation products. Formed in 2000, the company was originally set up to primarily be a custom installation company. However; as residential technology at this time was very new to the UK, there appeared to be a gap in the middle to lower end of the market for solutions and products in the CI arena. Hence, the company evolved into a ‘one stop shop’ for the trade (AV professionals, Custom Installers and Electricians). We are sole UK distributors of several highly respected brands and sub-distributors for other leading electronics manufacturers.

WHAT WE CAN DO FOR YOU & YOUR BUSINESS

We have grown into our role as a trade to trade supplier of residential technology and also Hi Fi products. Now as a consequence of this evolution, we offer more than just the ‘boxes’ for our customers. As technology has changed and disciplines have merged, we now are part of the vital support chain for your project's needs. With over 70 years of combined experience, we aim to give you informal, professional advice on all of our products, and on a day to day basis we try and help you optimize your solution provision with our services.

SERVICE, SUPPORT & TRAINING

We try to stock the products you need, so that on order, the majority of your products can be with you the following day. Our facility also has dedicated demonstration and training rooms catering for courses ranging from multi-room a/v systems, home cinema, hi-fi and also IP based products. Training is our way of helping you install quickly, efficiently and without fuss. We don’t want to teach you how to suck eggs, but if it saves time on site, that saves money! Remember that, in addition to training and remote support, we can also help you experience the products and solutions you may want to specify.  So, even if you need an informal overview, or want to show your client, we can help you there as well!

FIND OUT MORE ON OUR PRODUCTS

Please take a good look at our website. Each brand we carry has a specific product section; and each product has it's own designated page - here you can see what's new or innovative and you can also download catalogues, product briefs and brochures. You can also register with us (trade customers only) and order products via the site for next day dispatch.

If you are trade professional - then please register with us, then you can find out more on pricing, relevant trainings and place orders for products on-line.

If you need help with your own personal project or are interested in an individual product for your own personal usage - please email us directly via the contact page. Either way, if you want to speak to us, simply pick up the phone and call us on +44 (0) 1242 511133.

Website usage terms and conditions – www.connecteddistribution.com

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Connected Distribution's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Please note; that upon registration and subsequent approval by us (Connected Distribution Ltd) to become a 'trade' customer, you will receive our regular newsletters, offers and promotions. If you do not wish to continue to receive our regular newsletters, offers and promotions by email or other means of communication – please contact us directly on: This email address is being protected from spambots. You need JavaScript enabled to view it. to opt out.

The term ‘Connected Distribution’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Connected Distribution Ltd, Unit 5 Eastside Industrial Estate, Cheltenham, GL53 7DT. Our company registration number is 3954719. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

The information contained in this website is for general information purposes only. The information is provided by Connected Distribution Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Connected Distribution Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Connected Distribution Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.